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Customer Reviews for CompleteTax Basic
CompleteTax Basic
Planning on Filing Your Taxes Online? E-File Taxes Today With CompleteTax Basic, Our Free Tax Preparation Software. Visit CompleteTax.com To Learn More. CompleteTax Basic supports commonly used tax forms such as 1040EZ. Rest-easy knowing that CompleteTax Basic comes with all four of our guarantees - Maximum Refund Guarantee, 100% Accurate Calculations Guarantee, Price Lock Guarantee and Satisfaction Guarantee.
Average Customer Rating:
(1638 Reviews) 1638
Rating Breakdown 1,638 reviews
5 stars
1,286
4 stars
262
3 stars
53
2 stars
11
1 star
26
Customer Reviews for CompleteTax Basic
Review 1,441 for CompleteTax Basic
Overall rating
CompleteTax prompts you for deductions and exemptions that you forget.
PostedNovember 29, 2010
DeerHunterWife
Fort Worth TX
Age: I am 55-65.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I own my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
CompleteTax walks you through the process so that it's quick and easy for even the first-time user. Based on data that you enter, it prompts you through your tax return with questions based on your filing status, dependents, income earned, etc., all the way through, then analyzes the return for errors or missing data. It even remembers the Tax Stimulus checks that we've received.
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Review 1,442 for CompleteTax Basic
Overall rating
So Easy
PostedJanuary 28, 2012
SunflowerJen
Wichita, KS
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am single.
Home ownership: I rent my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I hated going to the big chain tax preparers because of the long wait for appointments, the endless questions and the exorbitantly high fees to process. Complete Tax is SO easy and thorough! Their customer support is also extremely helpful for all questions on both Federal and State forms. And the price is excellent! I recommend them to my friends, family and coworkers every year!
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Review 1,443 for CompleteTax Basic
Overall rating
Great Tax Program!
PostedDecember 6, 2010
Clover
Las Vegas, NV
Age: I am 45-54.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling: I am in school.
Family Life:
Marital status: I am single.
Home ownership: I own my home.
Children: I have no children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I made a decision several years ago to use Complete Tax instead of buying tax software to install on my computer - great decision! Complete Tax remembers my information from the previous year so all I have to do is review and make changes. Suggested tax help is available throughout the program and at this point I can't imagine making a change to a different type of service. ~Katey
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Review 1,444 for CompleteTax Basic
Overall rating
PostedDecember 4, 2010
MOBE
Kailua-Kona, Hawaii
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby: I adopted or had a baby.
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I rent my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
Complete TaX is one of the best Tax Service that I have used. I have been a member for a few years and haven't had a problem with this service. I had my taxes done by H&R Block and then I tried it on my own and Complete Tax Actually got back more money for me. It is very easy to use and I like that it makes me double check my options before I send it. I will use this service again!
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Review 1,445 for CompleteTax Basic
Overall rating
Im so thankful
PostedFebruary 28, 2011
cmcravens
Age: I am 45-54.
Gender: I am female.
Life Changes:
New Baby:
Relocation: I moved.
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I rent my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I have movied to another state and had to file my taxes. well where we moved to you have to pick the forms up at the IRS building, kind of hard when you work 10-12 hrs a day. At the other state that I lived you could get the forms from Library, or post office. Not here. What a wanderful thing to have this on line and free. Im so greatful for this. Thank you. I will be back nxt year.
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Review 1,446 for CompleteTax Basic
Overall rating
Easy and Complete Tax Filing
PostedDecember 10, 2010
1Dreamer
Mingo, IA
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am single.
Home ownership: I rent my home.
Children: I have no children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I have used CompleteTax several years in a row and always find it easy to use and thorough. I can file my federal and state income tax returns all at once, simply and easily. My favorite feature is the ability to import last year's tax return into the new return, so that all the relevant information is carried forward. It makes the process of online filing even more simple and easy.
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Review 1,447 for CompleteTax Basic
Overall rating
Price hikes are annoying
PostedMarch 12, 2012
Anonymous
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
As always the product is easy enough to use. Some of the descriptions are not as clear as previous years, but still not bad. What gets me is the rather large hike in price from previous years, and the fact that the price isn't shown until well into the process. Sure you can decline the service at that point but then hey, you get to start over. A little heads up earlier would be nice.
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Review 1,448 for CompleteTax Basic
Overall rating
The name says it all... COMPLETE Tax
PostedDecember 3, 2010
DOBO
Cleveland, OH
Age: I am 35-44.
Gender: I am male.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I own my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
Complete Tax takes the pain out of doing my taxes. I have been using Complete Tax for the last few years. Much easier to use than other software I have purchased in the past. My favorite feature is the reminder. I like receiving emails that let me know if I have not yet filed my forms. The program is easy to use and the tax information is always up to date in regards to the tax codes
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Review 1,449 for CompleteTax Basic
Overall rating
I would not be able to do my taxes without this, I love it!
PostedNovember 29, 2010
Worthy8279
Glendale, Az
Age: I am 25-34.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling: I am in school.
Family Life:
Marital status: I am single.
Home ownership: I rent my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I have been using complete tax for almost 10 years now and I will never leave. It's so easy to use, it allows you to stop and save what you have. I can file my federal and wait if I need to file my state, or file both right then and there. I love all the features it has and how easy it is to use. I do recomend this every year to many people, its easy to use and easy on my pocket book.
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Review 1,450 for CompleteTax Basic
Overall rating
Perfect Service
PostedDecember 4, 2010
analove
oakland, ca
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby: I adopted or had a baby.
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am living with a partner.
Home ownership: I rent my home.
Children: I have children.
Business: I own a business or am self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I have used CompleteTax 3 years consecutively. I have three kids, various jobs, own property...Every year has been a bit more complicated, but I have no problem getting my return quickly and accurately using Complete Tax. I will use them again this year, and I know I'll get my return deposited directly into my account shortly after submitting my return. Very user friendly, very prompt!
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Review 1,451 for CompleteTax Basic
Overall rating
I have used Complete Tax for the last 5 years
PostedNovember 29, 2010
faststang
Brigham City, Utah
Age: I am 35-44.
Gender: I am male.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling: I am in school.
Family Life:
Marital status: I am married.
Home ownership: I own my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
My Sister told me about Complete Tax five years ago and I have used it ever since. As you answer the questions it automatically selects the forms that will get you the largest refund or pay the least amount of tax possible. I used to fill out the Tax forms and submit them myself which would take several days. Not I can do my taxes in several hours and know I didn't make a math mistake.
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Review 1,452 for CompleteTax Basic
Overall rating
Terrific Filing Service!
PostedApril 10, 2012
Nellie
Rochester, NY
Age: I am 25-34.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling: I am in school.
Family Life:
Marital status: I am single.
Home ownership: I rent my home.
Children: I have no children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I have used Complete Tax to prepare my returns for a few years now after I got overwhelmed on competitor's websites. The new website design is easy to navigate and it was very simple to fill in the appropriate fields and file my federal and state returns electronically. No more digging through paper tax forms and instructions! Very well done - I will be back in 2013 for my 2012 returns!
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Review 1,453 for CompleteTax Basic
Overall rating
Education
PostedApril 5, 2011
MissouriBillie
Springfield, Mo
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling: I am in school.
Family Life:
Marital status: I am living with a partner.
Home ownership: I own my home.
Children: I have no children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I wish there was a form that I could fill out to make me secure that I actually qualify for education credit. I think if you guys provided a form that asked my age and current education level, etc., like you did with other categories, it would have made me as confident about that section of my return as with the rest of the your questionnaire.
Thanks for asking! Great service otherwise.
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Review 1,454 for CompleteTax Basic
Overall rating
Make completing my taxes a welcomed event each year
PostedDecember 8, 2010
luv2teach2
Jacksonville,FL
Age: I am 35-44.
Gender: I am female.
Life Changes:
New Baby:
Relocation: I moved.
Housing changes:
Marital changes:
Retirement:
Investments: I bought or sold investments.
Schooling:
Family Life:
Marital status: I am single.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I enjoy uising the Compete Tax program. It makes completing my yearly tax returns a welcomed event. I hear about people that dread completing their taxes and can not understnd theire drudgery. Using Complete Tax make filing my taxes a breeze, and I feel like such an expert that I offer to asssit my family members with theirs using thsi program. I can hardly waiit to start filing my taxes!
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Review 1,455 for CompleteTax Basic
Overall rating
Great Product!!
PostedNovember 29, 2010
bloodyhound
Colorado
Age: I am 25-34.
Gender: I am female.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am single.
Home ownership: I own my home.
Children: I have no children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
Complete tax is so easy to use!! I love the fact that you don't have to go to the store to purchase software. Plus the questions are so easy to follow. My favorite part is that once you have your account set up, you can just pull your return from the previous year and make some adjustments to complete your return for the current year! I will continue to use complete tax for years to come!
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Review 1,456 for CompleteTax Basic
Overall rating
Simple and Easy
PostedFebruary 5, 2011
StyleGurl
I was referred to this site to file my tax return by a co-worker, and she completely convinced my to ditch my tax preparer who by the way increases her fee every year! I was a bit apprehensive, but surprised at how easy it was and I didn't find any of the prep questions too hard to answer. I would definitely recommend to someone who doesn't want to get over charged for a simple tax return.
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Review 1,457 for CompleteTax Basic
Overall rating
Excellent for do-it-yourselfers
PostedNovember 30, 2010
Hmong4U
Upstate, NY
Age: I am 35-44.
Gender: I am male.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I own my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I've used Completetax for over 4 years now and use it to do a few family members' taxes, also. Overall with the years and people, I've used CompeteTax over 12 times and I would highly recommend it to anyone who wants to do thier own taxes. Before Completetax, I would pay others to do my taxes, with less results. I had no experience doing taxes and Complete tax walked me through everything.
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Review 1,458 for CompleteTax Basic
Overall rating
Complete Tax Review
PostedNovember 29, 2010
wwjd
Greenville, NC
Age: I am 35-44.
Gender: I am male.
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments: I bought or sold investments.
Schooling:
Family Life:
Marital status: I am married.
Home ownership: I own my home.
Children: I have children.
Business: I do not own a business nor am I self-employed.
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
I greatly appreciate CompleteTax. I have used several on the market before (online, storefront, paper, etc. , but now I only use complete tax and have for the past 6 years. It is very intuitive and gives relevant feedback and suggestions at the areas that are most prone to mistakes. Their help menu is great and I get what I search for. Great product and I have and will recommend to others.
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Review 1,459 for CompleteTax Basic
Overall rating
PostedApril 8, 2012
annonanno
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Tax preparation:
I've used CompleteTax for a few years but never wrote a review. They seem to be getting better at streamlining the process, although some of that may just be my experience. It's quick. It's painless. I've never been annoyed with a feature as far as I can recall. Tabbing through fields in a W2 or other form is intuitive for the most part. In my experience, you can't go wrong with CompeteTax.
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Review 1,460 for CompleteTax Basic
Overall rating
Great, simple straight forward product
PostedNovember 29, 2010
John
Life Changes:
New Baby:
Relocation:
Housing changes:
Marital changes:
Retirement:
Investments:
Schooling:
Family Life:
Tax preparation:
Prior Tax Prep Method: I used CompleteTax.
Complete Tax offers a great product in a straight forward package at a very reasonable price. No software to install, just fill in the necessary information and submit. No reason to use a tax consultant service which hires seasonal employees to verbally ask the questions and fill in a form similar to Complete Tax. I have used this product multiple times and plan on using it again this year.
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